Careers

Position Summary

We are seeking an organized, dependable, and customer-focused Administrative Assistant to support the day-to-day operations of our office. This position will serve as a primary point of contact for customers, assist with scheduling and service-related paperwork, maintain office records, and provide support with parts, warranties, rebates, and pricing information.

The ideal candidate is detail-oriented, comfortable working in a fast-paced environment, and able to manage multiple administrative responsibilities while providing excellent customer service.

Essential Duties and Responsibilities

• Answer incoming phone calls and assist customers with general questions or direct calls to the appropriate team member.
• Schedule service calls, installations, and other jobs as needed.
• Maintain and update the company schedule and communicate scheduling information to customers and technicians.
• Complete and process manufacturer and customer rebate forms.
• Complete and process warranty paperwork and claims.
• Enter and maintain pricing updates in the company system as needed.
• Perform general filing, scanning, recordkeeping, and other administrative duties.
• Check in incoming parts and ensure parts are properly documented and organized.
• Assist with ordering parts as needed.
• Communicate with vendors, customers, technicians, and other team members regarding scheduling, parts, warranties, and related matters.
• Maintain accurate and organized office records.
• Assist with general office projects and administrative tasks as assigned.
• Work closely with other office staff to ensure smooth daily operations.

Additional Office Support

The Administrative Assistant will work closely with Candi, who will primarily oversee:

• Accounts Payable
• Accounts Receivable and billing of work orders
• Inventory entry and maintenance
• Quotes in coordination with Lanny
• Permits and licenses
• Stock orders
• Purchase orders

Qualifications

• Previous administrative, office, customer service, or scheduling experience preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize  tasks and manage multiple responsibilities.
• Comfortable answering phones and communicating professionally with customers and vendors.
• Basic computer skills and the ability to learn company software and systems.
• Experience in HVAC, plumbing, construction, service, distribution, or a similar industry is a plus but not required.

Skills and Competencies

• Customer service
• Scheduling and coordination
• Data entry
• Organization and filing
• Attention to detail
• Problem-solving
• Professional communication
• Teamwork
• Ability to work independently
• Ability to learn new processes and systems

Physical and Work Requirements

This position is primarily office-based and may occasionally require handling, organizing, or checking in parts and supplies. The employee must be able to perform standard office duties and communicate effectively with customers, vendors, technicians, and coworkers.

Other Duties

This job description is intended to describe the general nature and level of work performed by the individual in this position. Responsibilities may change or additional duties may be assigned based on the needs of the business.

Position Overview

We are seeking a skilled and dependable HVAC Installer to perform HVAC equipment change-outs and install HVAC systems and ductwork for new construction and remodeling projects in both residential and commercial settings. This position requires hands-on HVAC installation experience, the ability to build and install ductwork, and a strong commitment to quality, safety, and customer satisfaction.

Key Responsibilities

• Install and complete change-outs of HVAC equipment, including furnaces, air conditioners, air      exchangers, and related systems
• Build, fabricate, and install ductwork for residential and commercial HVAC systems
• Perform HVAC installations  for new construction and remodeling projects
• Install commercial hood systems and associated ventilation components
• Read and interpret blueprints, plans, specifications, and project requirements
• Ensure HVAC equipment and ductwork are installed properly and in accordance with project specifications and applicable codes
• Serve as a lead installer in the field, providing direction and support to other installers as needed
• Coordinate with project managers, contractors, customers, and other trades to ensure projects are completed efficiently
• Ensure all work is performed according to company quality and safety standards
• Maintain accurate records of installation work, materials, and project progress
• Maintain tools, equipment, and work areas in a safe and professional manner

Qualifications

• Proven experience with HVAC equipment installation and change-outs
• Experience building, fabricating, and installing ductwork
• Experience working on residential and/or commercial new construction and remodeling projects
• Knowledge of furnaces, air conditioners, air exchangers, commercial hood systems, and related HVAC equipment
• Ability to read and interpret blueprints, plans, and specifications
• Strong mechanical and problem-solving skills
• Ability to work independently and as part of a team
• Leadership experience or the ability to guide other installers preferred
• Strong communication and customer service skills
• Ability to safely use HVAC installation tools and equipment
• Valid driver's license and  clean driving record

Location: Chicagoland, IL — based out of Windrock's Chicagoland-area office, with regular field travel throughout the Illinois market

Employment Type: Full-Time

Compensation: Base salary + monthly commission, commensurate with experience — uncapped earning potential

Reports To: Sales Leadership, Windrock Enterprises

About Windrock Enterprises

Windrock Enterprises is a full-service design, procurement, and equipment dealer specializing in helping convenience stores accelerate their food service offerings. For over 31 years, Windrock has given small to mid-sized operators and general contractors access to end-to-end store design, equipment procurement, custom cabinetry, walk-in refrigeration, and gondola shelving — backed by in-house warehousing, logistics, and service technicians. Windrock is part of the CES Family of Companies giving it the reach and resources of a multi-state network with the responsiveness of a local partner.

Job Overview

Windrock Enterprises is hiring an experienced, motivated Outside Sales Representative to own and grow the Chicagoland and broader Illinois market. This is a hybrid role based out of our Chicagoland-area office, combining in-office collaboration with regular field time visiting convenience store and food service customers, job sites, and General Contractor (GC) partners. The ideal candidate brings a proven track record in equipment sales — ideally foodservice, commercial kitchen, or related industrial/commercial equipment — along with experience building and managing relationships. You'll sell across Windrock's full range of solutions, including store and commercial kitchen design, equipment procurement, custom cabinetry, refrigeration, and installation/service, while acting as the single point of contact for your customers and GC partners from first quote through project completion.

Responsibilities

• Develop and grow relationships with convenience store operators throughout the Chicagoland and Illinois market

• Build and manage a pipeline of General Contractor relationships — sourcing bid opportunities through platforms like PlanHub, submitting competitive and complete bids, and establishing Windrock as a preferred foodservice equipment and installation subcontractor

• Identify customer needs and recommend solutions through consultative selling, cross-selling across store design, equipment procurement, custom cabinetry/countertops, walk-in refrigeration, and gondola shelving

• Conduct in-person and virtual sales presentations and equipment specification reviews

• Serve as the single point of contact from bid award through project closeout, coordinating internally with Windrock's estimating, warehouse, delivery, and installation teams so equipment arrives on schedule and the job site stays on track

• Generate leads, follow up on prospects, and close sales to meet and exceed territory targets

• Provide excellent customer service and support throughout the sales, delivery, and installation process

• Split time between Windrock's Chicagoland office/warehouse and the field, managing your own sales pipeline while collaborating with the broader team

• Attend industry trade shows, GC/builder association events, and networking opportunities to prospect and develop new business

• Stay current on industry trends, product knowledge, and the competitive landscape to effectively advise customers and GC partners

Qualifications

• Bachelor's degree preferred

• 3–7 years of experience in equipment sales required — foodservice/commercial kitchen equipment strongly preferred; related commercial or industrial equipment sales experience will be considered

• Convenience store, restaurant, or broader food & beverage industry experience and relationships preferred

• Demonstrated experience building and managing relationships with General Contractors, subcontractors, or working within a bid-driven construction sales environment strongly preferred

• Working knowledge of commercial kitchen and food service equipment highly desirable

• Familiarity with bid platforms (e.g., PlanHub) and/or quoting platforms (e.g., Autoquotes) is a plus

• History of proven, quantifiable equipment sales success

• Strong networking, communication, presentation, and interpersonal skills

• Self-motivated, organized, and able to independently manage a sales pipeline

• Valid driver's license and ability to travel regularly throughout the Chicagoland and Illinois territory

Compensation & Benefits

Base salary plus monthly commission, commensurate with experience, with uncapped earning potential.

We are seeking a motivated and results-driven Equipment Sales Representative with a strong focus on food service equipment to join our growing team. In this role, you will build and maintain relationships with restaurants, catering companies, commercial kitchens, and other food service operations, helping them identify and invest in the right equipment solutions to support their business.

This position is ideal for individuals with a background in equipment sales, kitchen operations, or food service, who are looking to apply their expertise in a fast-paced, growth-oriented environment.

Our Benefits Include:

• 401(k) Plan
• Medical, Dental, and Vision Coverage
• Company-Paid Life Insurance
• Paid Vacation & Paid Holidays
• Employee Assistance Program (EAP)
• Vehicle/Mileage Stipend

Key Responsibilities:

• Develop and maintain strong relationships with new and existing customers in the food service industry
• Identify customer operational needs and recommend commercial kitchen equipment solutions (e.g., refrigeration, cooking equipment, prep stations, dishwashing systems)
• Conduct in-person and virtual product demonstrations, with a focus on equipment features, functionality, and ROI
• Generate leads, manage a robust sales pipeline, and close equipment sales to meet or exceed revenue targets
• Collaborate with internal teams on equipment specifications, quotes, and order fulfillment
• Provide consultative support, including layout considerations, equipment selection, and post-sale follow-up
• Stay up to date on industry trends, new technologies, and equipment innovations
• Deliver exceptional customer service throughout the entire sales cycle